ZibbyAI, Inc., a Delaware corporation (“Zibby”), is committed to protecting your privacy. This Privacy Policy outlines how Zibby collects, uses, safeguards, and manages your personal data and other information that you provide when using our services.
Data We Collect
To provide you with the personalized and meaningful experience at the heart of Zibby, we collect:
- Voice recordings
- Photographs
- Text transcriptions
- Emotional insights
- Location data
- Names and dates of significant people and events
- Metadata associated with your memories
How We Use Your Data
Your data is used exclusively for:
- Creating, curating, and enriching your digital memories
- Providing personalized insights and interactions
- Ensuring secure storage and retrieval of your content
- Improving our services through anonymized usage analytics
Third-Party Services
Zibby utilizes the following third-party services, each committed to rigorous data privacy and security standards:
- Microsoft Azure: Secure cloud storage and data analytics
- Azure AI and OpenAI services: AI-driven transcription and interaction services
All third-party providers adhere strictly to data privacy regulations and only process your information according to Zibby’s instructions and established confidentiality requirements.
Security Measures
Zibby is dedicated to securing your data through robust technical and procedural safeguards:
- Encryption: All data is encrypted at rest and in transit using the highest available encryption standards.
- Two-Factor Authentication (2FA/MFA): Protecting account access and data security.
- Intrusion Detection and Prevention Systems: Monitoring and protecting your data against unauthorized access.
- Rapid Response Protocols: Prompt actions and notifications in case of any security incidents.
Data Access and Employee Permissions
Your data may only be accessed by Zibby employees:
- With your explicit consent for service or support purposes
- In exceptional circumstances, such as security breach investigations, where immediate access is essential. You will always be promptly notified of any such access, including the reason.
Your Data Rights
You have complete control over your data:
- Data Access: View and manage your data anytime through your account.
- Data Export: Download all your data securely upon request.
- Data Deletion: Permanently delete all identifiable and anonymized data from Zibby upon request.
Sharing Your Memories
If you invite family or friends to share in your memories, their access is transparently logged. You have full visibility and customizable notification options regarding their activity.
Data Retention
Your data is retained securely as long as you maintain an active Zibby account. Upon request, your data can be permanently and comprehensively deleted.
Regular Security and Privacy Audits
We perform quarterly security and privacy audits through independent, third-party experts. Audit results and relevant certifications are transparently available on our website.
Changes to Our Privacy Policy
We regularly review and may update this Privacy Policy. You will be notified clearly of any significant changes to our policy and practices.
Effective Date: August 01, 2025
