Zibby is a proprietary service wholly owned and operated by ZibbyAI, Inc. Private family stories are not advertising inventory, and we do not sell them.
You Choose What Zibby Can Use
Zibby uses the memories and sources you choose to add or enable, which may include:
- Memory content: text, photos, video, audio, transcripts, people, dates, places, and related metadata
- Optional device sources: selected-photo metadata, contacts, calendar, location, motion, and Apple Health workout information
- Service information: account, security, usage, diagnostics, support, subscription, and optional messaging records
How Zibby Uses Google Services
Zibby owns and operates the Service and uses Google LLC as a service provider through Google Cloud Platform and Google AI services. When you use an AI feature, Zibby sends only the content and context needed to provide that feature.
Before personal data is first sent to Google for AI processing, the app separately identifies Google, explains what may be sent and why, and asks for permission. Accepting the Privacy Policy or Terms alone does not grant that permission.
Apple Health Stays Bounded
If you enable Workouts, Zibby reads workout details to suggest memories and prompts. Zibby does not write to Apple Health. Exact workout route coordinates stay on your device; only a derived workout summary may be uploaded.
What We Do Not Do
- Sell personal information or family stories
- Send User Content to data brokers or advertising networks for cross-app targeted advertising
- Use personal information or User Content to train general-purpose AI models
- Use health or fitness information for advertising, credit, insurance, or employment decisions
Your Controls
The app provides controls for optional device sources, personalization features, saved voice-chat audio, data export, and account deletion. Google AI processing is required for the Service; contact support@zibby.ai to withdraw permission and end access unless you grant it again. The full Privacy Policy explains each data category, service provider, use, retention rule, and right.
Privacy Policy updated September 1, 2026